MINNEAPOLIS, July 24, 2008—The Institute for Healthcare Improvement is offering several free online resources. They may be viewed any time, at your convenience.

The programs include a streaming video with presentation slides. Each of these presentations addresses a distinct topic and can be viewed as a series in the following order:

• An Introduction to the Model for Improvement
  Provides a framework for organizing and guiding a team’s improvement journey

• On Demand: Building Skills in Data Collection and Understanding Variation
  Designed to help teams successfully manage the milestones along the quality measurement journey

• On Demand: Using Run and Control Charts to Understand Variation
  Addresses the application of statistical process control (SPC) methods, with specific attention given to run and control charts